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Wintrust Wins Highest Ranking by J.D. Power for Customer Satisfaction in U.S. Retail Banking in Illinois
Wintrust Wins Highest Ranking by J.D. Power for Customer Satisfaction in U.S. Retail Banking in Illinois
Wintrust Financial Corporation (Wintrust) (Nasdaq: WTFC) announced today that it received the award for ranking highest in the J.D. Power 2022 U.S. Retail Banking Satisfaction Study in the Illinois Region. The study is based on ratings responses from more than 101,000 retail banking customers in seven categories.
Edward J. Wehmer, Founder and Chief Executive Officer of Wintrust, commented, “This honor reflects the unwavering dedication that Wintrust employees bring to work every day to serve our customers and communities. Community banking truly is about strong relationships with customers and our customers know that Wintrust will stand with them through both good and trying times. Since our founding more than 30 years ago, we have continued to innovate and improve our services for customers. They can access our full suite of banking services both online and through over 170 banking locations. We thank our customers, our employees and J.D. Power for this recognition.”
Wintrust Community Banks received the top score in the following categories of the study: ‘Overall Satisfaction’; ‘Trust’; ‘People’; ‘Account Offerings; ‘Saving Time and Money’; ‘Resolving Problems or Complaints (Problem Resolution)’; and ‘Allowing Customers to Bank How and When they Want (Convenience)’.
The J.D. Power Award follows other recent recognitions Wintrust has received including: The Chicago Tribune Top Workplaces Award (for the eighth consecutive year) and seven Greenwich Excellence Awards from Greenwich Associates in the Middle Market Banking in the Midwest category.